According to the Code of Consumer Defense and Protection, you are entitled to return the product within 7 days of receipt.
Send an email to [email protected] with the order number to start the cancel process.
Nuvem Shop do not offer reverse logistics, so you need to bear the shipping costs.
Once I receive the product and confirm it is in the same condition it was shipped in, we will begin the refund process.
Please send the information of the account in which the money will be deposited.
If the clothes were not as desired (too tight or loose, too short or long), I guarantee the adjustment once without additional costs.
If you have any questions, feel free to send an email.
